Shipping, Delivery & Returns Policy

Please allow 3 – 5 weeks for your hand-crafted, hand blown item to be lovingly made, packed (very carefully, of course) and shipped out. All sales are final. However, in the rare case an item is damaged or there are discrepancies, please contact us within 5 days.

We do not offer returns or exchanges. Custom requests are accepted, but we might not be able to accommodate all of them. We’ll do our best. Don’t hesitate to ask. For questions and/or concerns, please contact us.

The Saban Glass hot shop is up and running! However, please be patient as certain orders might take a bit longer to fulfill. And certain items that require multiple team members to create, will be put on hold temporarily.